Privacy Policy for SOS eCharging
Effective Date: October 9, 2025
At SOS eCharging, LLC (“we,” “us,” or “our”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in other ways. By using our services, you consent to the practices described in this policy.
We comply with all applicable federal, state, and local privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) where applicable, and other relevant regulations. Our goal is to ensure transparency and trust in how we manage your data.
Information We Collect
We may collect the following types of information:
- Personal Information: This includes details you provide, such as your name, email address, phone number, billing information, and any other data submitted through our website or services (e.g., account registration or support inquiries).
- Usage Data: Automatically collected information like your IP address, browser type, device information, pages visited, and time spent on our site.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze site usage, and personalize content. You can manage cookie preferences through your browser settings.
We do not collect sensitive personal information (e.g., racial or ethnic origin, political opinions, religious beliefs, or health data) unless explicitly required for our services and with your consent.
How We Use Your Information
We use the information we collect to:
- Provide and improve our eCharging services, including processing transactions and managing user accounts.
- Communicate with you, such as sending service updates, newsletters, or responding to inquiries.
- Analyze usage trends to enhance our platform and user experience.
- Comply with legal obligations, prevent fraud, and protect our rights.
We do not use your information for any purposes beyond those described here without your consent.
Sharing Your Information
SOS eCharging, LLC does not sell, rent, or trade your personal information to third parties for any commercial purpose. We only share your information in limited circumstances:
- With service providers who assist us in operating our business (e.g., payment processors, hosting providers), under strict confidentiality agreements.
- To comply with legal requirements, such as responding to a court order or government request.
- In the event of a business transfer, such as a merger or acquisition, where your information would be treated as a business asset.
We ensure that any third parties we share data with also comply with applicable privacy laws and maintain appropriate security measures.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security. If you have reason to believe your information has been compromised, please contact us immediately.
Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access, correct, or delete your data.
- Opt out of certain data processing, such as targeted advertising.
- Request information about any disclosures we have made.
To exercise these rights, please contact us using the details below. We will respond to verified requests within the timeframes required by law.
You can also opt out of cookies by adjusting your browser settings or using any opt-out mechanisms we provide.
Children’s Privacy
Our services are not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it promptly.
International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the U.S., where our operations are based. We ensure that such transfers comply with applicable laws, including through standard contractual clauses where required.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
SOS eCharging, LLC [Insert Address] Email: privacy@sosecharging.com Phone: [Insert Phone Number]
Thank you for trusting SOS eCharging, LLC with your information. We are dedicated to maintaining your privacy and providing a secure experience.